Free Shipping on Orders Over $500
Clear, transparent, and hassle-free — because your satisfaction matters.
Satisfaction Guarantee
7-Day Returns · Full Refunds · Hassle-Free Process
At Bookszest, your satisfaction matters. While we strive to deliver high-quality books every time, we understand that issues can happen. This policy explains how returns, refunds, and exchanges work — clearly and transparently.
We offer a 7-day return window from the delivery date so you can shop with confidence.
Even if your item isn't eligible, contact us — we may offer store credit or replacement.
Contact us within 7 days
Receive return approval
Pack items securely
Ship using provided label
Refund after inspection
| Stage | Timeline | Details |
|---|---|---|
| Return Received | Day 1 | Item logged into system |
| Inspection | Day 1–2 | Quality check performed |
| Refund Initiated | Day 3–5 | Payment released |
| Refund Completed | Day 5–12 | Funds visible in account |
Free exchanges are available for damaged, incorrect, or defective books. Replacement is shipped after return confirmation.
Received a different book than ordered.
Book was damaged during shipping.
Printing or binding defects.
Email Support
support@bookszest.com
Live Chat
Available on our website
Every return request is handled personally by our support team. Your satisfaction is our priority.
